What We Do Best

  • Our Team

    Our team ranges from food technologists, microbiologist, and consumer scientists, accredited auditors, quality inspectors, specification and labelling experts, customer enquiry administrators, quality professionals and trainers.

  • Industry Knowledge

    We pull the real-world experiences of our team from their retail, manufacturing and horticulture backgrounds into our training to create highly relevant courses. This combined with solid theory will ensure that you benefit and can implement the teachings into your business.

  • Our Courses Go Further

    We are constantly updating our courses and filling them with current examples. These highly relevant courses are simple to follow and learn from. We are also there to support you. Unlike other providers, if you ever have an issue or need further clarification, we are only a phone call away.


  • Are your courses Nationally Recognised?

    We have one Nationally Recognised online course, HACCP Refresher. This is because certain standards require a National Competency for this specific course and not others. All of our courses are written to the highest standards with the included lessons mapped systematically to ensure solid courses. Through this system, we are able to include up to date, industry-relevant case studies and examples.

  • Can I print my certificate after the course?

    Yes, you can print your certificates after all courses other than the Nationally Recognised HACCP Refresher. This is because there is a formal assessment. We will, however, send you a hard copy with your statement of achievement included and can email a soft copy.

  • Do you offer me support while I am learning?

    Yes we do! You can reach us at 1300 73 71 93 or [email protected] weekdays. You can speak with a real person in our team in Melbourne. Our job is to make sure you have a great experience with our courses and ensure you understand everything in them. We are just a phone call away if you need any support.

  • Who will my trainer be?

    Your trainer from the course will either be our CEO Andreas Klieber or Chris Mihalakos, our senior trainer and one of our labelling and auditing experts. You can read more about our trainers on our home page.

  • Are you an officially registered training organisation?

    Yes we are! Our RTO number is 41341

  • Do you offer other services outside of online training?

    Yes we do! We have a wide range of Food Safety and Quality Management services and on-site training. We offer Tailored Consulting, HACCP Plan Development, Auditing Services, On-site Training and so much more! Check out our full website here for more info -> https://www.qualityassociates.com.au/

  • Do I need to complete the course in one go?

    No! When you enrol in the course, you will have a log-in to your own portal. This will track your progress in your courses and you can jump in and out as you please. There is no timeframe for when the course needs to be completed.

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